The Best Practices Show with Kirk Behrendt
1062: Solutions for the Front Office Bottleneck - Richard May
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What it is about
Missed calls, staffing shortages, and phone fatigue can create a front office bottleneck that affects both the patient experience and practice production. In this episode, Kirk Behrendt speaks with Richard May of Mango Voice about how modern VoIP systems and AI receptionists can help dental practices answer more calls, streamline scheduling, document patient conversations, and reduce administrative workload without…
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