The Best Practices Show with Kirk Behrendt

1072: Metric Mondays: When Insurance Drives the Conversation, Value Gets Lost - Carlie Einarson

13 July 2026 · 17:15 · Episode 1072

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What it is about

When insurance drives patient conversations, treatment decisions can shift away from health needs and toward coverage limits. In this episode, Kirk Behrendt speaks with Carlie Einarson, dental practice coach, about changing the way teams discuss insurance, treatment, and patient value. You will learn how insurance-first language affects trust and profitability, which metrics reveal the financial impact of PPO…

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