The Best Practices Show with Kirk Behrendt

1106: Great Onboarding — Secret to Long-Term Retention - Jenni Poulos

30 September 2026 · 30:10 · Episode 1106

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What it is about

Great onboarding does more than teach a new team member how to do a job. It creates clarity, connection, and a path toward long-term success in the practice. In this episode, Kirk Behrendt talks with Jenni Poulos, ACT Dental coach, about why retention begins before a team member’s first day and how a structured onboarding process can help new hires become confident, independent contributors. You’ll learn the…

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