INNOVATION·IN·DENTISTRY

The Coaching Call: Foundational Leadership Principles & Practical Resources for Dentists & Leaders

Why "I Don't Want to Micromanage" Is Actually a Clarity Problem

8 October 2026 · 34:50 · Episode 8

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What it is about

Liesel Bailey, practice manager at Green Mountain Dental in South Burlington, Vermont and co-lead of the Ladder5 Team Collective, joins Dr. Kassmel for part 1 of this two-part series on the clarity gap. They start with how vague direction actually happens, using a real example: "we need to schedule more new patients" sounds clear until you realize it could mean five different things. From there, they get into what…

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