The Dental Billing Podcast
Adjustment Slop: The Money Leak Nobody's Looking At
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What it is about
A huge amount of dental practice revenue doesn’t disappear because patients refuse to pay or because insurance “just won’t cover it.” It disappears because someone clicks an adjustment code and the money evaporates without a clear name, a written policy, or a second look. That quiet leak is what I call adjustment slop, and once you learn to spot it, you won’t be able to unsee it. We start by separating two concepts…
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