The Dental Lighthouse with Dr. Jason Tanoory
150: Checklists, Assistants Getting Up Again, and Teenagers Cleaning Their Room
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What it is about
A simple checklist should solve problems… right? Not always. In this episode, we unpack a real coaching scenario where “fully stocked rooms” weren’t actually fully stocked, even though the boxes were checked. The issue wasn’t effort, it was ambiguity. Jason breaks down how unclear expectations quietly create frustration, inefficiency, and a poor patient experience, then connects it to something surprisingly…
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