The Dental Truth Project
Why Half Your DSO Budget Is Disappearing Into Toxic Culture (E.18)
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What it is about
Gabe Hoffman, operational efficiency coach and former DSO director, drops a truth bomb the dental industry desperately needs to hear: Your culture isn't failing because of team lunches or pizza parties—it's dying from gossip, indirect communication, and the cancer of unresolved conflict. With 50% of every dollar going to people costs, most groups are hemorrhaging profits through toxic communication patterns they…
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