The Dentalpreneur Podcast w/ Dr. Mark Costes

2504: The Conversations That Save Associate Relationships

7 May 2026 · 54:08

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Summer Kassmel

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What it is about

On today's episode, Dr. Mark Costes is joined by Dr. Summer Kassmel to unpack one of the most common frustrations in dental practice ownership: the disconnect between owner doctors and associate doctors. They discuss why owners often expect associates to think, work, and hustle the same way they do, and why that assumption can quickly create misalignment, resentment, and underperformance. Summer shares how to define…

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