The Dentalpreneur Podcast w/ Dr. Mark Costes

2524: Why Credentialing Is Costing Your Practice More Than You Think

4 June 2026 · 50:22

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What it is about

On today's episode, Dr. Mark Costes sits down with Shaju Puthussery and Deepak Ramaswamy, co-founders of Lightspun, to unpack one of dentistry's least glamorous but most costly problems: insurance administration. From credentialing delays and paper claims to fragmented payer workflows and manual back-office bottlenecks, Shaju and Deepak explain why the "plumbing" of dentistry is overdue for a major upgrade. They…

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