The Dr. Phil Klein Dental Podcast

Ep. 806 - It Starts With Leadership: Creating the Exceptional Patient Experience

24 September 2026 · 25:00

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What it is about

What does it actually take to make a patient say, "I'm really glad you didn't try to sell me anything today"? The answer has very little to do with your handpiece or your composite, and everything to do with how your practice makes people feel. Dr. Lori Trost is a full-time clinician whose Columbia, Illinois practice centers on esthetic dentistry with a wellness-focused approach to patient care. A sought-after…

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