The Extraction
The Extraction Episode 6: Answer the Phone, Block the Schedule, Win the Patient with Gary Bird
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What it is about
Gary Bird, founder of SMC National, joins Kyle and Colin to break down why 80 percent of dental practices stall and how the top 20 percent keep growing. We dig into the real math of new patient flow, including unanswered calls that hover near 35 percent, front desk conversion that averages 50 percent on marketing leads, and 2 to 3 week waits that drive 30 to 40 percent no shows. Gary shares simple fixes that stack,…
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