INNOVATION·IN·DENTISTRY

The High Performing Dental Team

#94 Reducing No-Shows & Cancellations with Carrie Webber

29 January 2024 · 18:31

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Carrie Webber

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What it is about

Summary: In this episode, Dayna Johnson and her guest, Carrie Weber, discuss the topic of reducing no shows and cancellations in dental practices. They emphasize the importance of systems and skill sets in addressing this issue and building value and commitment with patients. They also highlight the need for proactive communication and the use of technology in patient communication. The role of customer service and…

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