The Inspired Hygiene Podcast
S5 E11: The Patient Said Yes… So Why Didn't They Schedule? with Lorie Streeter
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What it is about
The patient said yes in the chair. Then they walked up front and never scheduled. You're not alone — that gap between a clinical "yes" and an empty spot on the schedule is one of the most expensive disconnects in dentistry, and it almost always lives in the handoff between hygiene and the business team. In this episode, Rachel sits down with Lori Streeter — 37 years in dentistry across private practice, DSO,…
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