The Irreplaceable Practice - For dentists who refuse to become a commodity
Why ‘Great Culture’ Just Means 'Nobody Quit Recently'
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What it is about
Most dental practices think they have a culture problem. They have a measurement problem. "We have a great culture" usually means nobody has quit recently. That's not culture. That's survival. Real culture shows up when the day breaks: the schedule blows up, a patient's upset, someone calls out. In that moment, your team doesn't follow your values. They follow their state. And that state is driven by five biological…
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