The Irreplaceable Practice - For dentists who refuse to become a commodity
Your Team's Emotional Tone Is Your Brand
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What it is about
Your hygienist is telling her coworker how hungover she was on Sunday. Eight feet away, your new patient hears every word and decides she's not coming back. This is the trust leak nobody on your team is trained to stop. Inside this episode: - The front stage / back stage rule most dental teams have never been taught - The difference between healthy team processing and toxicity disguised as teamwork - The emotional…
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