The Lifestyle Practice Podcast For Dentists

273. Closing the Backdoor: The Importance of Retaining Patients

1 September 2025 · 20:09 · Episode 273

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What it is about

In this episode, we explore why retaining patients is just as important as attracting new ones. Matt shares a real-world case where a patient nearly slipped out the “back door” mid-treatment, highlighting the risks to both patient care and the practice. You’ll learn simple, repeatable steps to protect your work, improve continuity of care, and keep patients engaged through treatment completion. Connect with us: •…

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