INNOVATION·IN·DENTISTRY

The Making of a Dental Startup

Dr. Nate Jeal and Dr. Bao-Tran Nguyen of CallSally on Building a Practice That Never Misses a Call

20 October 2026 · 53:03

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What it is about

Dr. Nate Jeal and Dr. Bao-Tran Nguyen have opened seven dental practices, and on their newest build, the only original hire still on the team after 13 months is their AI agent, Sally. In this episode, Ashley talks with them about designing The Smile Formula after six previous practices, why they make team decisions faster now, and how Sally went from answering after-hours calls to texting new leads and verifying…

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