INNOVATION·IN·DENTISTRY

The Patient Experience Blueprint

Lost in Translation: The $300,000 to $3 Million Impact of Miscommunication

28 March 2024 · 15:36 · Episode 7

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What it is about

Most patient management software contains a few ‘communication’ features - but what if we told you that practices are still miscommunicating despite these tools? The costs of miscommunication for dental practices can be high. This is true not only between dental practice and patient, but between practices themselves as well (such as communication for referrals). These costs are not always obvious, but in this…

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39 episodes, all of them listed on the show's page here.

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