The Patient Experience Blueprint

Macro to Micro: The Future of Communications in Dentistry

16 July 2025 · 49:55 · Episode 23

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What it is about

In this episode of The Patient Experience Blueprint, we speak with John Poli, Industry Principal for Healthcare at RingCentral, about the transformation of patient communications across dental practices — from large DSOs to single offices. John breaks down how AI and UCaaS (Unified Communications as a Service) are helping streamline experiences, improve trust, and address industry-wide issues like burnout, patient…

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39 episodes, all of them listed on the show's page here.

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