INNOVATION·IN·DENTISTRY

The Patient Experience Blueprint

Patient Metrics Matter: Industry Benchmarks You Should Know

12 August 2024 · 17:55

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What it is about

In this webinar, Intiveo’s VP of Customer Experience, Ryan Dalton, provides insights into which success metrics are the most meaningful for dental and oral surgery practices. We walk you through which benchmarks help you measure the success of your patients’ experience and your engagement with them. Some of these benchmarks include: - Confirmation rates - New social reviews - Survey response rates - Recall successes…

The opening of the show's own notes, quoted as the feed publishes them. The rest is on intiveo.com.

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More from this show

39 episodes, all of them listed on the show's page here.

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