INNOVATION·IN·DENTISTRY

The Savvy Dentist

565. The Psychology Behind Every Decision Your Patients Make

20 October 2026 · 44:38 · Episode 565

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What it is about

Most patients have no way of judging the quality of your dentistry, so dental practice owners get judged on everything around it instead. In this episode, Dr Jesse Green sits down with Dan Monheit, Chief CX Thinker at Thinkerbell, to work through the psychology behind every decision your patients make, and the small, deliberate changes that make your practice the one they choose and return to. If you are a dental…

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