INNOVATION·IN·DENTISTRY

The SPG Podcast

Creating Raving Fans: The Secret to Practice Growth

26 February 2025 · 12:01 · Episode 32

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What it is about

In this episode, Dr. Alex Sharp shares insights from an unexpected source: his gym conversations with a local business owner. He explores the striking parallels between service-based industries, like dentistry, hospitality, and retail, emphasizing the critical role of customer experience. Drawing from SPG's core values, he discusses how creating raving fans isn't just a nice-to-have but a necessity for sustainable…

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