INNOVATION·IN·DENTISTRY

The Startup Dentist

Patient Experience: The Foundation Every Successful Startup Builds

10 June 2026 · 29:49

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What it is about

Most dental startups spend hours picking chair fabric and five minutes on culture. Then they open, patients can feel it, and the experience they meant to create gets defined for them by accident. On this episode of The Startup Dentist, Stephen Trutter breaks down what it actually takes to build a patient-centered dental practice from day one, and the one exercise he runs with every client before they sign a lease or…

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