INNOVATION·IN·DENTISTRY

The Thriving Dentist Show

An Effective System to Respond to After Hours Inquiries from Potential New Patients and for New Patient Calls that go to Voice Mail

20 May 2026 · 40:25

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Gary TakacsJeff BuskeNaren Arulrajah

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What it is about

Most dental practices lose new patients the moment a call goes unanswered - and most don't know it's happening. In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah break down the after-hours and missed-call response system every dental practice needs in 2026. Inside: why 95% of new patients won't leave a voicemail, the 60-second response standard, when Book Now buttons help (and when they…

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