INNOVATION·IN·DENTISTRY

The Thriving Dentist Show

The Role of your Admin Team in a Thriving Practice

1 July 2026 · 49:07

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Gary TakacsNaren Arulrajah

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What it is about

Most dental marketing advice focuses on getting the phone to ring. This episode covers what happens next. Gary Takacs and Naren Arulrajah break down the admin team traits that drive dental practice growth, the hiring mistakes that quietly cost practices new patients, and the systems behind one practice's jump from 25% to 76% phone conversion, more than tripling new patient acquisition from the same marketing spend.…

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