THE ULTIMATE DENTAL PODCAST
“Creating Memorable Experiences For Patients.The Journey Of Customer Service Excellence” with John DiJulius
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What it is about
In this episode of the Ultimate Dental Podcast, Dr. David Moffet and John DiJulius discuss the critical importance of customer service in the dental industry. They share personal experiences and insights on how to create exceptional patient experiences, emphasising the significance of micro-moments and service recovery.The conversation also touches on the implementation of effective customer service systems and the…
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