Marketing · Practice management · Clinical

Wendy Susan Richmond, CEO Results Matter Dental Marketing "aka" 5 Star Smiles

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Last episode 29 July 2025. Nothing new since.

Welcome to the Wendy Susan Richmond, 5 Star Smiles podcast! Wendy talks about growing dental practices through various strategies she has seen and implemented over her 10 + years as a successful Marketing Director for several multi-million dollar dental practices. She is the CEO of 5 Star Smiles and digs deep on how a dental practice can take advantage of a key marketing strategy by optimizing and managing their free Google Business Profiles.

How the show describes itself, taken from its own feed. We did not write it and we have not edited it.

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Episodes

136 episodes in the feed on 24 August 2026. Showing the 100 most recent. The rest are in the feed.

—Google Business Profile Heatmap Reports for Dentists29 July 2025 · 3:39On the show's site
—Optimize Your Google Business Profile for a Dental Practice to Attract New Patients25 July 2025 · 4:16On the show's site
—Wendy Richmond 5 Star Smiles Easy Ways to Beat the top 3 competitors on Google Maps23 July 2025 · 8:13On the show's site
—Wendy Richmond 5 Star Smiles Google Business Profile Update Youtube for More Google Juice21 July 2025 · 5:07On the show's site
—Wendy Richmond 5 Star Smiles FREE Google Business Audit Report17 July 2025 · 7:53On the show's site
—Wendy Richmond 5 Star Smiles Google Business Profile Why Important for Dental Practice12 July 2025 · 4:30On the show's site
—Wendy Richmond 5 Star Smiles How to be Successful with your Google Business Profile12 July 2025 · 14:15On the show's site
—Wendy Richmond 5 Star Smiles How to Use Heatmaps12 July 2025 · 8:47On the show's site
—Wendy Richmond 5 Star Smiles Google Business Profile Updates July 9 202514 June 2025 · 4:04On the show's site
—I like to keep my hands busy to help me focus.19 July 2024 · 12:54On the show's site
—Tracking Statistics in a Dental Practice Makes Your Marketing Easier18 July 2024 · 10:42On the show's site
—How My T-shirt, "This Beast is All In!" Inspires Me in My Business and Life17 July 2024 · 12:54On the show's site
—I've rowed 1.5 million meters in 18 months and how I take that success to my business16 July 2024 · 11:42On the show's site
—What a Great Book, Atomic Habits!16 July 2024 · 13:01On the show's site
—I learned to love failure14 July 2024 · 8:06On the show's site
—No Show Rates and Show Rates Using Insurance and New Patient Paperwork8 November 2023 · 2:59On the show's site
—Just Because Some Say No, There Are Plenty of People You Can Help7 November 2023 · 2:59On the show's site
—Wendy Susan Richmond and The Teenage Mutant Ninja Turtles Being Reminded of Trying New Things Can Be a Great Thing6 November 2023 · 2:43On the show's site
—Follow Up Fighter Fridays...Reactivation Campaigns Are a Great Way to Follow Up24 June 2022 · 5:39On the show's site
—Wendy Susan Richmond, WSR Results Matter Interviews Todd Cederholm from Paystream Payment Processing Services24 June 2022 · 20:37On the show's site
—Tech Tuesdays...Content Creation Tool That is Worth 1000's of Times It's Costs24 June 2022 · 12:54On the show's site
—Tech Tuesdays...Optimizing Your 5 Star Google Reviews24 June 2022 · 5:32On the show's site
—Marketing Mondays...The value of statistics24 June 2022 · 12:48On the show's site
—Follow Up Fighter...Thank You Cards24 June 2022 · 7:15On the show's site
—Tech Tuesdays...Online Chat24 June 2022 · 10:17On the show's site
—Marketing Mondays...Content is King!!24 June 2022 · 11:15On the show's site
—Follow Up Fighter...Who Should a Business Follow Up With to Increase Revenue?24 June 2022 · 7:22On the show's site
110Undercover Marketing Secrets #110: My year of implementation!27 March 2019 · 7:17On the show's site
—Undercover Marketing Secrets #109: Natural Jersey Summit Update25 March 2019 · 6:51On the show's site
—Undercover Marketing Secrets #108: Taking Massive Action vs. Massive Learning20 March 2019 · 3:58On the show's site
—Undercover Marketing Secrets #107: A Lot of Great Things Can Come from a Virtual Summit!11 March 2019 · 8:25On the show's site
—Undercover Marketing Secrets #106: Turning Your Facebook Lives Into Other Content Over the Internet8 March 2019 · 5:22On the show's site
105Undercover Marketing Secrets #105: First Facebook Live Recorded!7 March 2019 · 12:03On the show's site
104Undercover Marketing Secrets #104: No More Being Undercover…It’s Time to Show My Face!6 March 2019 · 6:39On the show's site
—Undercover Marketing Secrets #103: I need to make the decision, yet I am scared.5 March 2019 · 7:10On the show's site
102Undercover Marketing Secrets #102: Plan and Implement, Rinse and Repeat4 March 2019 · 14:04On the show's site
101Undercover Marketing Secrets #101: Getting Sick is a Good Thing?3 March 2019 · 7:34On the show's site
—Underground Marketing Secrets #100! Today is a very important day!26 February 2019 · 6:06On the show's site
—Undercover Marketing Secrets #99: Time to focus on being concise, clear and committed to what I am all about while networking.21 February 2019 · 11:04On the show's site
—Undercover Marketing Secrets #98: Networking, not quite so easy!20 February 2019 · 4:38On the show's site
—Undercover Marketing Secrets #97: Yesterday, I finally danced again.18 February 2019 · 9:55On the show's site
—Undercover Marketing Secrets #96: This is one hotel chain that knows how to market!17 February 2019 · 9:40On the show's site
—Undercover Marketing Secrets #95: Day #7, #8 and #9 of My 30 Day Challenge…I Have Been Busy Implementing16 February 2019 · 6:58On the show's site
—Undercover Marketing Secrets #94: It’s Official…I’m a New MyIntent Maker!15 February 2019 · 6:12On the show's site
—Undercover Marketing Secrets #93: They ALMOST Got Me to Pull Out My Wallet!13 February 2019 · 6:57On the show's site
—Undercover Marketing Secrets #92: Day #6 of My 30 Day Challenge: Intentions for my upcoming Funnel Hacking Live Event12 February 2019 · 6:33On the show's site
—Undercover Marketing Secrets #91: Day 5 of My 30 Day Challenge…Dream 100 Time!11 February 2019 · 5:45On the show's site
—Undercover Marketing Secrets #90: Day 4 of My 30 Day Challenge…Reflection and Planning9 February 2019 · 8:22On the show's site
—Undercover Marketing Secrets #89: Day 3 of my 30 Day Challenge: Making It Happen!!!9 February 2019 · 3:54On the show's site
—Undercover Marketing Secrets #88: Day 2 of My 30 Day Challenge. My Intentional Day!8 February 2019 · 8:39On the show's site
—Undercover Marketing Secrets #87: Today is the day I plan my future! My Personal 30 Day Challenge!6 February 2019 · 9:57On the show's site
—Undercover Marketing Secrets #86: It’s easy to be comfortable...you have a couple of big fish client5 February 2019 · 7:01On the show's site
—Undercover Marketing Secrets #85: Hit it! My first 1000 podcast listens! Here's how I did it4 February 2019 · 15:04On the show's site
—Undercover Marketing Secrets #84: Be careful how good of a marketer you are…3 February 2019 · 5:29On the show's site
—Undercover Marketing Secrets #83: If you invested in something years ago...it didn’t pay off2 February 2019 · 7:25On the show's site
—Undercover Marketing Secrets #82: Never be afraid to step out and make an offer to help someone.1 February 2019 · 7:58On the show's site
—Undercover Marketing Secrets #81: I have a cool new tool I am using for my social media!29 January 2019 · 8:56On the show's site
—Undercover Marketing Secrets #80: My Ideal Clients vs. My “Not Quite Right” Clients28 January 2019 · 8:42On the show's site
—Undercover Marketing Secrets #79: Play Bigger…About Becoming a Category King27 January 2019 · 6:49On the show's site
—Undercover Marketing Secrets #78: I have failed and failed and failed…26 January 2019 · 5:03On the show's site
—Undercover Marketing Secrets #77: How I Went From an Out of Work Marketer to Making the Most25 January 2019 · 8:33On the show's site
—Undercover Marketing Secrets #76: New Opportunities To Make Money Are EVERYWHERE!24 January 2019 · 5:20On the show's site
—Undercover Marketing Secrets #75: Russell Brunson’s MarketingSecrets Blackbook #12 The Manifesto23 January 2019 · 5:27On the show's site
—Undercover Marketing Secrets #74: Interview with SEO Experts Big Surf Media21 January 2019 · 25:41On the show's site
—Undercover Marketing Secrets #73: Vistaprint.com is Really Good at Marketing!20 January 2019 · 6:10On the show's site
—Undercover Marketing Secrets #72: Top 10 Most Popular Articles on Content Marketing from 201819 January 2019 · 6:51On the show's site
—Undercover Marketing Secrets #71: Who Else Wants a 24/7/365 Day Sales Person That You Pay $0 For?18 January 2019 · 6:00On the show's site
—Undercover Marketing Secrets #70: Are You Utilizing Your Google My Business Page?16 January 2019 · 8:25On the show's site
—Undercover Marketing Secrets #69: Russell Brunson’s Blackbook #10 Become Rip-Off Proof15 January 2019 · 7:34On the show's site
—Undercover Marketing Secrets #68: How I Helped One Dentist Double His Practice in 12 Months13 January 2019 · 5:43On the show's site
—Undercover Marketing Secrets #67: Donating a Tree to the Animals in the Zoo…Great!12 January 2019 · 8:14On the show's site
—Undercover Marketing Secrets #66: Top 9 Articles on Facebook Marketing Tips from 201811 January 2019 · 6:04On the show's site
—Undercover Marketing Secrets #65: Russell Brunson’s MarketingSecrets Blackbook #10: Are You Proud of10 January 2019 · 5:36On the show's site
—Undercover Marketing Secrets #64: If I Were to Help You with Your Business, How Would You Want Me To9 January 2019 · 3:26On the show's site
—Undercover Marketing Secrets #63: Who’s Calling You? Do You Know?8 January 2019 · 7:19On the show's site
—Undercover Marketing Secrets #62: First Step I Would Take If I Was Looking At Your Marketing6 January 2019 · 13:44On the show's site
—Undercover Marketing Secrets #61: Get Your FREE Marketing Director Spreadsheet4 January 2019 · 5:51On the show's site
—Undercover Marketing Secrets #60: Local Pizzeria Scores Big on Word-of-Mouth Marketing!3 January 2019 · 5:11On the show's site
—Undercover Marketing Secrets #59: NaturalJersey.com Partner Program1 January 2019 · 6:51On the show's site
—Undercover Marketing Secrets #58: The Disney Christmas Day Parade is a Disney Pitch Fest That Works31 December 2018 · 5:26On the show's site
—Undercover Marketing Secrets #56: I’m Cookin Up Something Special!30 December 2018 · 9:21On the show's site
—Undercover Marketing Secrets #56: Will Your Business Stand Up to: Undercover Markting Secrets Test?28 December 2018 · 6:46On the show's site
—Undercover Marketing Secrets #55: AMC Theatre's Stubs program gets high praise!27 December 2018 · 10:13On the show's site
—#54: NaturalJersey.com How I am going to build an empire, helping many, many people!26 December 2018 · 4:40On the show's site
—#53: I bought my first niche specific website!24 December 2018 · 5:53On the show's site
—Undercover Marketing Secrets #51: Russell Brunson’s MarketingSecrets Blackbook #9 The Prolific Zone23 December 2018 · 6:26On the show's site
—Undercover Marketing Secrets #50: This one is special!20 December 2018 · 10:26On the show's site
—Podcast #49: Time for Reflection. How Was Your 2018?19 December 2018 · 6:08On the show's site
—Undercover Marketing Secrets #48: Russell Brunson's MarketingSecrets Black Book #8 What to do BEFORE18 December 2018 · 5:24On the show's site
—Undercover Marketing Secrets #47 The Ice Caverns Have Won the Marketing Game!17 December 2018 · 8:47On the show's site
—Episode #46:Undercover Marketing Secrets: MarketingSecrets Blackbook #7 Become a Buyer to Become16 December 2018 · 10:51On the show's site
—#45: Russell Brunson’s MarketingSecrets Blackbook Stop Wasting Time On B-Level Opportunities14 December 2018 · 6:00On the show's site
—Episode #44: Undercover Marketing Secrets: Bright Lights and More Bright Lights!12 December 2018 · 5:46On the show's site
—Episode #42: Undercover Marketing Secrets…What's in a Testimonial?12 December 2018 · 6:34On the show's site
—Episode #43: Russell Brunson’s MarketingSecrets Blackbook #5: What You Measure Grows11 December 2018 · 4:34On the show's site
—Episode #41:Russell Brunson’s Marketing Secrets Blackbook Secret #4 The Doctor With the Apple10 December 2018 · 5:35On the show's site
—Episode 40: A Fun Filled Day of Helping Vibrance for Life Wellness Center With Their Marketing Plan9 December 2018 · 7:51On the show's site
—Episode 39: Yesterday I got asked, If you could only use one tool to do your marketing, which one?8 December 2018 · 8:40On the show's site
—WILD Wendy…what? I was marketing and not even knowing what I was doing.7 December 2018 · 9:54On the show's site
—Episode #37: MarketingSecrets Black Book #3…The Chicken and the Egg of Marketing5 December 2018 · 5:57On the show's site

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Apple Podcasts listing · read 2026-08-23
The show's public RSS feed · read 2026-08-23
The show's own site · read 2026-08-23

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