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Dental Business RX

Ep. 201: 12 Customer Service Mistakes That Drive Patients Away

21 July 2025 · 38:05 · Episode 201

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What it is about

Most patients won't complain—they'll just stop coming. In this episode, Jeff Blumberg shares the 12 most common customer service slip-ups that quietly wreck patient retention, and how to fix them fast to boost satisfaction, referrals, and revenue. DDS Success (coupon code RX269) - The MGE Power Program - The Art of Scheduling Live Stream

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