INNOVATION·IN·DENTISTRY

Dental Drills Bits

Patient Referrals Aren't Just Luck

19 January 2026 · 22:45 · Episode 210

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Dana Salisbury

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What it is about

Episode Summary Most dental practices don't actually have a referral problem — they have a system problem. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury break down why referrals don't happen by chance, how inconsistent service and communication quietly sabotage growth, and what simple systems practices can put in place to earn consistent, high-quality referrals. Through real-world service…

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