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Dental Drills Bits
Last episode 10 August 2026. Still going.
Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years. Enjoy the fun, laid-back vibe as things get real. Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of "hands-on" experience.
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Episodes
- —Part 2B of Systems. Staff. Training. | What Is Your Staffing Problem Really Costing You?10 August 2026 · 20:49
- —Part 2A of Systems. Staff. Training. | What Is Your Staffing Problem Really Costing You?10 August 2026 · 21:45
- —Part 1 of Systems. Staff. Training. | The Systems Problem You Didn't Know You Had3 August 2026 · 34:16
- —Sucktember Starts Long Before September27 July 2026 · 31:34
- —How Your Hiring Process Is Costing You Hygienists20 July 2026 · 25:01
- —Are You Teaching Your Team Not to Think?13 July 2026 · 31:59
- —The Million-Dollar Follow-Up Problem6 July 2026 · 27:30
- —Navigating No-Shows29 June 2026 · 30:03
- —You Don't Have a Staffing Problem18 May 2026 · 21:48
- —The Hygiene Hiring Crisis11 May 2026 · 26:20
- —Promoted… But Not Prepared: The Leadership Gap in Dentistry27 April 2026 · 29:02
- —AI vs. Human: Who Should Answer Your Phones?20 April 2026 · 26:26
- —Front Desk Chaos to Clarity13 April 2026 · 21:07
- —New Dentist, Now What? Building the Business Side That Actually Works6 April 2026 · 26:10
- —The Patients You Already Have: Closing the Back Door30 March 2026 · 15:38
- —Fairness in Practice: The Standard Your Team Is Watching23 March 2026 · 22:12
- —The $150K Production Boost: Where the Growth Really Comes From - Part 116 March 2026 · 31:32
- —The Documentation Gap: Personnel Files, Write Ups, and Protecting Your Practice9 March 2026 · 27:42
- —The Raise Reset: Are You Rewarding Tenure or Trajectory?3 March 2026 · 24:36
- —The ROI Obsession That's Costing You Growth2 March 2026 · 35:03 · Grace Rizza
- —Clarity is Accountability23 February 2026 · 26:56
- —When Letting Go Isn't Clear Enough16 February 2026 · 24:35
- —Why Dental Marketing Fails—and What Actually Works [Replay]9 February 2026 · 38:11 · Grace Rizza
- —It's Procedural, Not Personal2 February 2026 · 26:26
- —Making Numbers Matter26 January 2026 · 26:53
- —Patient Referrals Aren't Just Luck19 January 2026 · 22:45 · Dana Salisbury
- —[REPLAY] Annual Planning Power Moves: How to Build a Stronger Practice in 202612 January 2026 · 32:29
- —[REPLAY] The Pulse of the Practice: Balancing Team Energy and Measurable Success29 December 2025 · 25:12
- —[REPLAY] Job Descriptions Might Be Costing You Great Hires22 December 2025 · 28:25 · Dana Salisbury
- —[REPLAY] Marketing Your Practice to Top Talent16 December 2025 · 31:25
- —[REPLAY] Marketing Can't Save You From a Bad Phone Call8 December 2025 · 28:07
- —[Replay] Wasted Time, Open Time, and Maximizing Your Schedule3 December 2025 · 20:56
- —Dental Christmas Parties of Christmas Past24 November 2025 · 26:01
- —Annual Planning Power Moves: How to Build a Stronger Practice in 202617 November 2025 · 32:29
- —Why Some Dentists Love Dentistry (and Others Can't Wait to Leave)10 November 2025 · 30:54
- —Breaking Down Walls: Communicating Without Conflict3 November 2025 · 25:48
- —The Pulse of the Practice: Balancing Team Energy and Measurable Success20 October 2025 · 25:12
- —When Negativity Spreads: How Complaining About Patients Hurts Your Practice Culture13 October 2025 · 30:34
- —Navigating the Complexities of Hiring Associate Dentists6 October 2025 · 27:18
- —Rants, Reflections, and Real Customer Service Lessons30 September 2025 · 27:54
- —Hiring Series: The Job Offer Playbook22 September 2025 · 26:40 · Dana Salisbury
- —Hiring Series: Don't Skip This Step—Reference Checks That Matter15 September 2025 · 24:48 · Dana Salisbury
- —From Sucktember to Success: How to Save Your September2 September 2025 · 16:14 · Dana Salisbury
- —Hiring Detour: How Culture Shapes Every Hire25 August 2025 · 28:34 · Dana Salisbury
- —Hiring Series: Interview Techniques that Work18 August 2025 · 33:48 · Dana Salisbury
- —Hiring Series: Hiring Efficiently with a Group Interview11 August 2025 · 37:12 · Dana Salisbury
- —Plan Forward: A Smarter Alternative to Insurance28 July 2025 · 38:46 · Dana Salisbury
- —Marketing Your Practice to Top Talent21 July 2025 · 31:07 · Dana Salisbury
- —Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)14 July 2025 · 28:07 · Dana Salisbury
- —Why Working Interviews Don't Work7 July 2025 · 20:58
- —RERUN: The Real Reason Your AR Is Out of Control (And It's Not Insurance)30 June 2025 · 18:05
- —The Truth About Dental Marketing23 June 2025 · 38:11 · Grace Rizza
- —Hiring or Hustling Backwards? (Part 2: Leadership, Metrics & the True Cost of Delay)16 June 2025 · 26:53
- —Hiring or Hustling Backwards?11 June 2025 · 25:43
- —Meetings That Matter: Turning Staff Time Into Practice Power3 June 2025 · 27:12
- —Marketing Can't Save You From a Bad Phone Call26 May 2025 · 27:52
- —Scoreboard Success: 10 Front Desk KPIs That Drive Production19 May 2025 · 38:51
- —Making Membership Work: Clearing Up some of the Myths and Why It's Reshaping Dentistry12 May 2025 · 28:42
- —Lonely at the Top, Leading with Authority (Even When You're Friends)5 May 2025 · 25:51
- —Vacation-Proofing Your Team28 April 2025 · 23:53
- —Gossip at Work: The Hidden Cost of Chatter21 April 2025 · 30:05 · Dana Salisbury
- —The Down Economy: Prepared Not Panicked14 April 2025 · 27:07
- —One-on-Ones Part 2: Keeping Your Dental Team Aligned & Engaged8 April 2025 · 29:11
- —One-on-Ones: Keeping Your Dental Team Aligned & Engaged31 March 2025 · 23:28 · Dana Salisbury
- —The Hygiene Appointment Fix24 March 2025 · 21:53
- —Ring, Ring! Mastering the First Impression – Live Call Analysis17 March 2025 · 22:09
- —Too Sick to Work? Managing the Unexpected Absentee10 March 2025 · 20:41
- —Interviewing for the Right Hire3 March 2025 · 27:32 · Dana Salisbury
- —Finding the Right Candidate24 February 2025 · 20:49 · Dana Salisbury
- —Front Desk Chaos to Clarity17 February 2025 · 21:04
- —Do You Really Need an Office Manager?10 February 2025 · 27:05
- —Mastering Onboarding for a Thriving Dental Practice3 February 2025 · 23:23
- —Wasted Time, Open Time, and Maximizing Your Schedule27 January 2025 · 20:09
- —Rerun Gold: How to Handle Unauthorized Overtime with Your Employees22 January 2025 · 17:13
- —A to Z Job Duties of a Dynamic Manager: Office Manager Essentials Part 28 January 2025 · 28:18
- —What Makes an Effective Office Manager in Your Practice? Office Manager Essentials Part 11 January 2025 · 29:09
- —Personal Touch vs. Automation: Winning Patient Retention25 December 2024 · 27:04
- —Creating Strong Vendor Relationships18 December 2024 · 28:21
- —Overcoming Team Obstacles: Boosting Morale in Dental Teams11 December 2024 · 21:21
- —Navigate No-Shows: Proven Scheduling Techniques You Need4 December 2024 · 29:41
- —From Hesitant to Yes: Strategies for Better Treatment Acceptance27 November 2024 · 26:06
- —Marketing and Sales in Dentistry: What Should I Focus On for 2025?20 November 2024 · 34:04
- —Have Them at "Hello": 6 Steps to Effective Phone Calls in Dental Practices13 November 2024 · 28:35
- —Unraveling Myths: The Real Impact of False Information in Dentistry6 November 2024 · 19:18
- —Silence the Rumors: Building a Gossip-Free Practice30 October 2024 · 25:05
- —Productivity Killers in Dentistry Unveiled | Part 223 October 2024 · 22:31
- —Productivity Killers in Dentistry Unveiled | Part 116 October 2024 · 35:44
- —Working Interviews in Dentistry: Are They Worth the Risk? | From Post to Podcast9 October 2024 · 20:35
- —Why Is Your Practice Slow? Here's What's Often Overlooked | From Post to Podcast2 October 2024 · 14:18
- —Should Your Practice Offer Profit-Based or Flat Bonus Schemes? | From Post to Podcast25 September 2024 · 18:23
- —Claims to Cash: Optimizing Your Dental Insurance Process | From Post to Podcast18 September 2024 · 10:30
- —Ditching Insurance Dependency: Benefits of Dental Membership Programs | From Post to Podcast11 September 2024 · 10:15
- —Crush the Q4 Crunch: The Survival Guide for Fourth Quarter4 September 2024 · 28:04
- —Why Your Practice Might Only Need Team Leaders, Not an Office Manager28 August 2024 · 29:02
- —Transform Your Dental Website Into a Patient Magnet21 August 2024 · 20:24
- —Consulting vs. Coaching: Which Does Your Practice Need?14 August 2024 · 19:28
- —Dental Practice Pitfalls and How to Avoid Them7 August 2024 · 22:06
- —Enhancing the Patient Experience With an Effective Handoff31 July 2024 · 17:27
- —Wake-Up Calls That Every Leader Needs to Hear24 July 2024 · 23:28
- —The Key to Productive Staff Meetings and Why Your Office Needs Them17 July 2024 · 21:15
People you already know, on this show
Grace RizzaDana SalisburyGina DorfmanUche OdiatuMichael AriasDr. Richard LowGrace YumJulie Mitchell
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