INNOVATION·IN·DENTISTRY

DEO's Growth Secrets for Dental Organizations

246: The Real Reason Your Front Desk Feels Overwhelmed in Your Dental Practice

23 October 2025 · 28:49

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What it is about

What if every unanswered phone call was money slipping through your fingers? In this episode, host Kendall Hussein talks with Shea Davis, Director of Marketing and Sales/Accounts Receivable, and Kristy King, General Manager of Concierge Contact Center. Together, they reveal how missed calls quietly drain revenue, overwhelm front desks, and leave patients hanging. You'll hear what's really happening behind those…

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