INNOVATION·IN·DENTISTRY

DEO's Growth Secrets for Dental Organizations

282: The Employee Complaint That Cost a Dental Practice $500,000

7 October 2026 · 21:44

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What it is about

What if you followed your employee handbook perfectly and still got hit with a legal claim? Leslie Espinola and Brooke Young kick off DEO's new HR series with a real client story every practice owner needs to hear. After a workplace complaint was investigated and resolved, a key team member's performance dropped fast. The owners followed every step of their warning process, and 45 days after letting that employee…

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