INNOVATION·IN·DENTISTRY
Cover art for Nobody Told Me That! A Dental Podcast with Teresa Duncan

Practice management

Nobody Told Me That! A Dental Podcast with Teresa Duncan

Still goingUnclaimed

Last episode 5 August 2026. Still going.

Hosted by Teresa Duncan, speaker and corporate consultant · Odyssey Management

Teresa Duncan explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office. Show notes over at

How the show describes itself, taken from its own feed. We did not write it and we have not edited it.

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Influence––Innovation––

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Episodes

100 episodes in the feed on 24 August 2026.

  1. Special Episode: Are Your Dental Finances Healthy? Check These 4 Metrics5 August 2026 · 29:22 · Ashley Bond
  2. 176EP 176 The Biggest Revenue Cycle Mistakes in Dentistry That Drain YOUR Income!15 July 2026 · 1:01:15
  3. 175EP 175 This New Technology Reveals Dental Problems Before They Become Painful27 June 2026 · 55:57
  4. 174EP 174 The Protection EVERY Dental Practice Needs!29 May 2026 · 59:33
  5. 173EP 173 Why Dentists Shouldn't Ignore Medical Billing13 May 2026 · 47:59
  6. 172EP 172 Things Every Dental Assistant Wants in 2026 (Dental Assistant Retention Secret)1 May 2026 · 1:11:44
  7. 171EP 171 The Truth About Running a Dental Practice in 202616 April 2026 · 56:29
  8. 170EP 170 How to Dominate AI Search Results in 2026 (Dental Marketing Tips)2 April 2026 · 52:57
  9. 169EP 169 I Taught Dentists Leadership (And I Learned This!)18 March 2026 · 26:04
  10. 168EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)18 February 2026 · 1:03:50 · Michelle Affanato
  11. 167EP 167 Can Expanded Function Dental Assistants (EFDA) SOLVE The Dental Shortage?3 February 2026 · 50:14
  12. 166EP 166 The Real Reason Dental Billing Is So Frustrating20 January 2026 · 48:57
  13. Special Episode: Chew On This Trends for 20268 January 2026 · 1:02:43 · Kevin Henry
  14. 165EP 165 The Side of Dental Practice Management No One Talks About!23 December 2025 · 53:58
  15. 164EP 164 How To Protect Your Dental License10 December 2025 · 52:27
  16. 163EP 163 Leadership Advice For New Managers26 November 2025 · 54:33 · Ashley Bond
  17. 162EP 162 #1 Cost Optimization Expert: Use My Tips to Cut Dental Costs by 28%12 November 2025 · 50:15
  18. 161EP 161 The Real World of Dentistry No One Prepares You For29 October 2025 · 49:33 · Amrita Patel
  19. Special Episode: The Dental Billing Lie Everyone Believes21 October 2025 · 25:01 · Ashley Bond
  20. 160EP 160 True Crime: California Dentist "Reign of Terror"15 October 2025 · 24:35 · Kevin Henry
  21. 159EP 159 My Takeaways From The NADP Meeting2 October 2025 · 45:29
  22. 158EP 158 Lessons Patients Taught Me The Hard Way18 September 2025 · 32:40
  23. 157EP 157 The One Mistake That Could Wipe Out Your Dental Practice Overnight2 September 2025 · 57:36
  24. 156EP 156 Dental Insurance Secrets Every Dentist Should Know20 August 2025 · 53:59
  25. 155EP 155 Beyond Micromanagement: What Makes Today's Office Managers Great6 August 2025 · 51:01
  26. 154EP 154 Dental Case Acceptance Tips: How Your Team Can Increase Treatment Acceptance Rates30 July 2025 · 57:50
  27. 153EP 153 Dental Clues to Your Baby's Developmental Delays: What Every Parent Should Know8 July 2025 · 1:03:24
  28. 152EP 152 Future of Interoperability of Dental Information with Steve Roberts, CEO of VYNE24 June 2025 · 41:51
  29. 151EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!4 June 2025 · 44:06 · Mark Davis
  30. 150EP 150 She Turned $40/mo Side Hustle into a 7-Figure Dental Business!24 May 2025 · 1:03:19 · Amanda DeMoura
  31. 149EP 149 Dr. Greg Wu Defies Medical Odds and Grows As A Leader8 May 2025 · 55:29
  32. 148EP 148 What To Do When Tragedy Strikes A Dental Practice23 April 2025 · 31:37
  33. 147EP 147 Why Most Dentists Are Losing Money on PPOs… And How to Stop It!8 April 2025 · 1:01:47
  34. 146EP 146 Key Tips You Absolutely Need Before Outsourcing Your Dental Billing!25 March 2025 · 54:22
  35. 145EP 145 DENTAL INSURANCE and MEDICARE ADVANTAGE Secrets You Need to Know!11 March 2025 · 53:36 · Colleen Huff
  36. 144EP 144 Dental Billing & Outsourcing with Michelle Repash25 February 2025 · 38:55
  37. 143EP 143 Medical Billing for Dental Procedures: Your Newest RCM Tool11 February 2025 · 52:33
  38. 142EP 142 How Erika Pusillo Built A Dream Career As A Dental Manager28 January 2025 · 53:39 · Erika Pusillo
  39. 141EP 141 Hiring a Dental Manager? Avoid These Mistakes14 January 2025 · 36:34
  40. 140EP 140 My Advice and Two Impactful Words For An Amazing 202531 December 2024 · 26:31
  41. 139EP 139 Industry Updates and How They Impact Your Dental Business with Ted Osterer17 December 2024 · 30:34
  42. 138Ep 138 What Every Dental Practice Needs to Know About Labor Laws and Employee Relations3 December 2024 · 1:00:25
  43. 137Ep 137 How and When to Terminate a Patient19 November 2024 · 27:34
  44. 136EP 136 Growing Into A Great Manager6 November 2024 · 34:32
  45. 135EP 135 Chew On This Cross-Pod: Space Dentistry and Assistants Giving Injections22 October 2024 · 31:20 · Kevin Henry
  46. 134EP 134 What's The AADOM Conference All About? | American Association of Dental Office Management (AADOM)9 October 2024 · 35:48
  47. 133Ep 133 Cross-Pod: The Future of Dental Billing10 September 2024 · 1:01:39
  48. 132EP 132: How to Manage Out-of-Control Claims in Your Dental Practice27 August 2024 · 34:08
  49. 131EP 131: The Truth About Going Out of Network13 August 2024 · 35:19
  50. 130EP 130: Insurance Mailbag: Audits, Medicare Advantage & Disallows31 July 2024 · 34:01
  51. 129EP 129: Mastering Dental Marketing with Sean Hamel22 July 2024 · 56:37
  52. 128EP 128: Virtual Clinical Dentistry Is Easier You Think with Brant Herman30 June 2024 · 55:23
  53. 127EP 127: Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora15 June 2024 · 12:38
  54. 126EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring5 June 2024 · 56:19
  55. 125EP 125: AI's Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv22 May 2024 · 54:47
  56. 124EP 124: GPOs, PPO Challenges, and Supply Savings with Ted Osterer8 May 2024 · 55:37
  57. 123EP 123: Dental Insurance Updates with Lisa Greer of CDA24 April 2024 · 1:01:16
  58. 122EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson10 April 2024 · 56:02 · Dayna Johnson
  59. 121EP 121: DSO Operations and Practice Valuations with Dr. Tony Stefanou31 March 2024 · 57:51
  60. 120EP 120: The Multigenerational Dental Office with Michelle Coker and Matt Nelson13 March 2024 · 59:33
  61. 119EP 119: Hygiene Advancements and Issues for 2024 with Rachel Wall, RDH, BS29 February 2024 · 57:13 · Rachel Wall
  62. 118EP 118: Dental Compliance Challenges and Solutions with India Chance13 February 2024 · 54:53
  63. 117EP 117: Breaking Down Interoperability Challenges with Dr. Bryan Laskin28 January 2024 · 55:22
  64. 116EP 116: Dental Industry Shifts: AI, Hygiene Compacts, and Conferences with Andrew Johnston and Kevin Henry27 December 2023 · 1:05:06 · Kevin Henry
  65. 115EP 115: The Threat of Workplace Violence In Dental Offices with Duane Tinker27 November 2023 · 46:58
  66. 114EP 114: Shake Up Your Marketing with Gary Bird of SMC National10 November 2023 · 53:31 · Gary Bird
  67. 113EP 113: Preventing Cyber Attacks, Phishing and HIPAA Fines23 October 2023 · 54:12
  68. 112Ep 112: PANEL: What Dentists Want In A Manager28 September 2023 · 1:08:59
  69. 111EP 111: Secrets of a Well-Systemized Dental Practice with Dr. Addison Killeen20 August 2023 · 56:22 · Addison Killeen
  70. 110Ep 110: PANEL: Insurance Outsourcing and Management11 July 2023 · 1:08:04
  71. 109EP 109: Talking Insurance and Revenue with the California Dental Association28 June 2023 · 57:21
  72. 108EP 108: PANEL: Location, Location, Location!24 May 2023 · 51:40 · Jennifer Steadman, Malika Azargoon
  73. 107EP 107: Communications and Clarity with Dr. Gerilyn Alfe30 April 2023 · 56:56
  74. 106EP 106: Financial Health During Practice Growth with Perrin DesPortes26 April 2023 · 59:22
  75. 105EP 105: PANEL: Hiring (and Keeping!) Associates3 April 2023 · 1:01:53
  76. 104EP 104: Pulling Back the Curtain on Dental Labs with Voices From The Bench20 March 2023 · 59:25
  77. 103Ep 103: Amanda Hill: Former Coworker and Biofilm Aficionado3 March 2023 · 59:01
  78. 102Ep 102: PANEL: How Dental Billing Is Changing13 February 2023 · 1:04:04
  79. 101Ep 101: Calibrating Periodontal Care with Rachel Wall28 December 2022 · 58:33 · Rachel Wall
  80. 100Ep 100: Question 2, Debridement and A Spot of Gratitude21 November 2022 · 36:41
  81. 99Ep 99: Artificial Intelligence: What's The Big Deal?20 October 2022 · 51:35
  82. 98Ep 98: Listen In on Two Insurance Nerds with Microphones5 October 2022 · 41:43 · Colleen Huff
  83. 97Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types19 September 2022 · 1:03:01 · Ryan Vet
  84. 9696 Deciphering Dental Networks with Brian Phillips of Five Lakes6 September 2022 · 35:01
  85. 95Ep 95: Emulsions, Sensitivity and Implant Care with Crest19 August 2022 · 13:05
  86. 94Ep 94: Podcasting at the Hinman with Brad James of Kleer19 August 2022 · 13:24
  87. 93Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire1 August 2022 · 42:31
  88. 92EP 92: Reimagining Administrative Onboarding with Michelle Affanato26 January 2022 · 58:26 · Michelle Affanato
  89. 91EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno20 December 2021 · 50:28
  90. 90EP 90: The Audit Edition: OSHA & Infection Control with India Chance1 December 2021 · 1:05:44
  91. 89EP 89: 3 Management Consultants Walk Onto A Panel3 November 2021 · 54:26
  92. 88EP 88: The Cures Act, Chart Notes and Missing Patients with Rick Garofolo20 October 2021 · 57:32
  93. 87EP 87: Why Do People Spend on Pets Rather Than Teeth? with Sameer Bhasin6 October 2021 · 1:01:56
  94. 86EP 86: A Gathering of Insurance Geeks is a Beautiful Thing8 September 2021 · 1:09:24
  95. 85EP 85: Judy Kay Mausolf Teaches Me About Team Culture25 August 2021 · 1:10:34
  96. 84EP 84: Patients, Employers and Membership Mojo with Brad James11 August 2021 · 1:02:52
  97. 83EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans28 July 2021 · 1:03:21 · Dilaine Gloege
  98. 82EP 82: Financial Ledgers and You: Love Story or Work in Progress? with Dayna Johnson14 July 2021 · 44:56 · Dayna Johnson
  99. 81EP 81: Adapting To Your Team's Communication Styles with Lisa Copeland, RDH, CSP30 June 2021 · 56:24
  100. 80EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman16 June 2021 · 1:21:58 · Gina Dorfman

People you already know, on this show

Matched by full name against the profiles we already publish. Nothing is merged on a partial match, so this list is short on purpose.

Ashley BondMichelle AffanatoKevin HenryAmrita PatelMark DavisAmanda DeMouraColleen HuffErika PusilloDayna JohnsonRachel WallGary BirdAddison KilleenJennifer SteadmanMalika AzargoonRyan VetDilaine GloegeGina Dorfman

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