INNOVATION·IN·DENTISTRY

Nobody Told Me That! A Dental Podcast with Teresa Duncan

EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)

18 February 2026 · 1:03:50 · Episode 168

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Michelle Affanato

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What it is about

More management and insurance knowledge in my newsletter: This episode with my friend Michelle Affanato breaks down what truly makes a great dental office manager, especially for those promoted from within or stepping into the role for the first time. We get honest about the realities of new manager energy ranging from being handed a title without training to suddenly managing former coworkers who now see you…

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