INNOVATION·IN·DENTISTRY

Raving Patients Podcast

Crush the Call: Phone Skills to Grow Your Dental Practice

22 November 2024 · 34:45 · Episode 247

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Susan Leckowicz

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What it is about

What makes your first phone call so important? As dentists, we often forget that the first impression we make—even on the phone—can go a long way. A practice's first interaction with a potential patient is critical in setting the tone for trust, connection, and care. And so, knowing how to deal with these phone calls and training your employees to do the same is a must for patient retention. To discuss this in more…

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