The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
08: The Hidden Role That Saves Dental Practices $50K (Most Dentists Don't Know This Exists)
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What it is about
In my years of practice, I've seen countless dental offices make the same costly error—a $50,000 mistake that contributes to a staggering 90% failure rate. It has nothing to do with clinical skill and everything to do with a role most practices don't even know they're missing. In this episode, I pull back the curtain on the one position that can transform your patient experience and, in turn, your bottom line. The…
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