The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
09: The 4-Step 'Experience Transformer' That Turns Dental Team Drama Into Competitive Advantage
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What it is about
As a dental practice owner, I used to dread difficult conversations with my team. The thought of confrontation was uncomfortable, and it felt easier to sweep issues under the rug. But I quickly learned that avoiding these conversations was the fastest way to stunt our growth. In this episode, I want to share with you a mindset shift that has transformed my practice and my relationships: viewing these tough talks not…
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