The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
14: The Surprising Strategy That Makes Employees Want To Stay In A Dental Practice For Life
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What it is about
After four decades in dentistry, I can tell you that the most challenging conversations are not with patients, but with my own team. Letting an employee go is a decision that weighs heavily on any practice owner. In this episode, I want to share a perspective that might surprise you: it's rarely about performance. In my experience, when I've had to part ways with a team member, it has been a crisis of integrity. The…
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