The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
24: The One Thing Dentists Get Wrong About Patient Education
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
For years, I watched my colleagues—and myself—operate under an outdated, paternalistic model of care. We were the authority, the decision-makers. However, in an era where patients can access a world of information online, I’ve learned that this approach is not just ineffective; it’s the primary reason doctors lose the trust and loyalty of the people they treat. In this episode, I want to share a fundamental shift in…
The transcript unlocks when the host claims this show.
These are somebody else's words. The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claim the show and transcripts turn on for every episode, right here, with your name on the page.