The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
27: The One Communication Slip That Can Ruin Dental Care
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
I've been practicing periodontics for decades, and I can tell you with absolute certainty that the most common cause of complications, misunderstandings, and patient dissatisfaction isn't technical skill or clinical judgment. It's communication. More specifically, it's the failure to ensure that our patients truly understand what we're telling them. In this episode, I share the critical distinction between informed…
The transcript unlocks when the host claims this show.
These are somebody else's words. The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claim the show and transcripts turn on for every episode, right here, with your name on the page.