INNOVATION·IN·DENTISTRY

The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture

49: Dentists: This Is How You Can Ease Your Patient's Anxiety

3 February 2026 · 8:37 · Episode 49

Still going

Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.

What it is about

I've spent years helping dentists build thriving practices, and I've noticed something peculiar: the dentists who spend the most time explaining procedures to patients often see the lowest case acceptance rates. Meanwhile, their patients still report anxiety—sometimes even more anxiety than before. It's counterintuitive because we're taught that communication can solve problems. We're told that informed patients are…

The opening of the show's own notes, quoted as the feed publishes them. The rest is on michaelsonick.com.

The transcript unlocks when the host claims this show.

These are somebody else's words. The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claim the show and transcripts turn on for every episode, right here, with your name on the page.

This is my show