The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
52: Why Your Patients Don't Trust You: The One Thing Most Dentists Are Too Afraid to Do
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
I have to be honest. Early in my career, there were times I didn’t tell my patients the whole truth. Not because I wanted to mislead them, but because I was afraid. Afraid of rejection and afraid they’d say “no” to a treatment plan I’d spent hours preparing. I’ve since learned that this fear, which almost every dentist experiences, is what quietly corrodes the foundation of our practices: patient trust. We think…
The transcript unlocks when the host claims this show.
These are somebody else's words. The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claim the show and transcripts turn on for every episode, right here, with your name on the page.