The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
58: The Hiring Secret That Built an Exceptional 25-Year Dental Team
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What it is about
People ask me at least twice a day, "Michael, how did you build such an incredible team?" They see a seamless, efficient practice, and they want to know the secret. For years, I struggled with the same hiring headaches as everyone else. The stress, the inefficiency, the constant worry—it was draining. I used to believe the old saying that the customer is always 1. But I was wrong. I discovered that the single most…
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