The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
69: This Overlooked Daily Habit Will Transform Your Dental Practice
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What it is about
As a young periodontist in 1985, I was drowning in debt and desperate for revenue. When a patient offered to pay out-of-pocket for a major surgery six months ahead of schedule, every conventional business instinct screamed at me to take the money. But I made a counterintuitive decision that went against my immediate financial survival. Six weeks later, a catastrophic event occurred that proved my decision didn't…
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