The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
70: Why 5-Star Google Reviews Have Nothing to Do With Your Dental Expertise
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What it is about
As dentists, we spend years perfecting our clinical skills, assuming that excellent dental care is the key to a thriving practice and loyal patients. We believe that if we provide the best possible treatment, the 5-star reviews will naturally follow. But what if I told you that almost 100% of patients go online to judge you after they leave your office — and their judgment has absolutely nothing to do with your…
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