The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
71: The Counterintuitive Secret to Preventing Toxic Behavior in Your Dental Practice
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What it is about
I've seen it time and time again. Practice owners pour thousands of dollars and countless hours into training their teams, hoping to build a cohesive, high-performing culture. Yet despite all the seminars, manuals, and team-building exercises, they still struggle with the same toxic behaviors: gossip, complaining, and a lack of accountability. It's a frustrating cycle that leaves leaders exhausted and practices…
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