The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
72: Stop Ignoring This Primal Sense: The Secret to a Spa-Like Patient Experience
Played straight from the show's own feed. We do not host, copy or re-cut anybody's audio, and nothing loads until you press play.
What it is about
Have you ever wondered why, despite having the most advanced clinical technology and a beautifully designed waiting room, patients still walk through your doors feeling instantly anxious? I see this constantly in our profession. We pour endless resources into the visual aesthetics of our practices and the exact words we use to communicate. Yet we completely ignore the most primal, emotionally connective element of…
There is no transcript here, and only the host could change that.
These are somebody else's words. The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture belongs to whoever makes it, and we are not going to publish a transcript of it without being asked. Claiming the show puts that permission on the file. It is the only thing that could ever put a transcript here, we have not written one yet, and we are not promising a date.