The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
78: Why Clinical Excellence Is Failing Your Practice -The 15% Loyalty Secret
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What it is about
I recently spoke with a brilliant colleague in Atlanta — a top-tier surgeon who is truly phenomenal in the operating room. Yet, despite his undeniable clinical excellence, he was deeply frustrated. He couldn't understand why his practice wasn't growing the way it should. He was suffering from a massive blind spot that plagues almost every highly trained professional I know. We spend decades perfecting our technical…
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