The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
82: What Dentistry Can Learn From the World's Best Restaurants
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What it is about
For years, we have been taught that clinical excellence is the ultimate driver of a successful medical or dental practice. We spend countless hours perfecting our surgical techniques, treatment planning, and continuing education, assuming that if the clinical outcome is flawless, the patient will be thrilled. Yet I constantly see highly skilled practitioners struggling with patient retention, anxious waiting rooms,…
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