The Art of Hospitality in the Dental Practice | Practice Management | Team Management | Practice Culture
86: The Hidden Power of First Impressions in Dentistry
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What it is about
I have spent 40 years in clinical practice and teaching, and the most important lesson I have learned as a dentist has nothing to do with clinical technique. You have spent years mastering your clinical skills. You provide top-tier care, utilize the latest technology, and genuinely care about patient outcomes. Yet, despite your expertise, you might be unknowingly driving away up to 90% of your potential new patients…
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